Sony – What Should They Do To Keep Your Business?

[safety]

Sony has made a pretty big name for themselves recently by exposing their trusting customer’s confidential information. As details continue to emerge, it’s pretty obvious that Sony is the only one to blame. By taking a lackadaisical approach to network security, their customers are having to pay the price.

• If the shoes were switched and you were one of the Sony board members, what would you do to ensure your customers that the same mistakes won’t be repeated?
• How do you “make it up” to them for the mistake?
• Is Sony’s only saving grace their seemingly endless checkbook?
• How many of you will never do business with Sony again?